DevOps Engineer

  • Location:
    San Jose, California, US
  • Area of Interest
    Engineer - Software
  • Job Type
  • Technology Interest
    Internet of Everything, Service Provider
  • Job Id

DevOps Engineer


The Business Entity – NFV Business Unit

Service Provider NFV (Network Function Virtualization) Business Unit is developing a suite of software products that adheres to the ETSI NFV Management and Orchestration standard. The solution is an important part of Cisco's virtualization strategy and enables the powerful 'orchestration engine'.


The Team

The NFV BU Product Engineering team will design, develop, and deploy transformational experiences leveraging Cloud Technologies for the Service Provider market. This group within Cisco tasked with building the solution from the ground up to transform the future of virtual services delivery. We’re taking Service Providers to the cloud.

Role and Responsibility

You'll be part of a dynamic team and be the type of person who has a track record in building and shipping products, comfortable eating your own dog food and wearing many hats in the process of planning, designing and delivering the platforms, tools and services to our customers. This role has the following responsibilities:

·       On-call response to escalated monitoring system alarms and trouble tickets

·       Working in highly collaborative environment, primarily based in Cisco offices in San Francisco and San Jose, with occasional travel to other Cisco offices globally

·       Build highly great relationships — both on-site with the customer and back at the office with your colleagues

·       Effective monitoring, provisioning, installation/configuration, operation, and maintenance of systems hardware and software

·       Automation of monitoring tasks, creative dash boarding

·       Attentively manage Service Requests, Incidents and Problems

·       Champion improvements into the product based on ease of trouble-shooting, monitoring, assurance, etc

·       Develop tools, scripts, or processes to make things better

·       Working on call/out of hours for critical customer Incidents

Minimum Qualifications

·       Candidates must possess excellent team and people skills and should be comfortable working in geographically dispersed teams

·       Candidates will typically have 5 years of industry experience in a network operations/support role with increasing responsibilities

·       5+ years’ experience of working in large, complex deployment environments

·       5+ years working in a Delivery or Operations team

·       5+ years of demonstrable experience of Linux systems administration such as Red Hat or CentOS

·       5+ years of industry experience in a network operations / engineering support role in a 24/7/365 environment

·       Solid experience on AWS services. EC2, VPC, DynamoDB, Route53, Elasticache

·       Deployment automation scripting experience (Bash/Python/etc., we use Python)

·       Strong understanding of IP networks – especially troubleshooting layer 1, 2 and 3 issues

·       Hands on experience with Salt, Puppet, Chef, Cobbler, Ansible (we use Salt)

·       Solid understanding of git flows, yum/rpm management

·       Working knowledge of a key database technology such as Oracle, MongoDB or Cassandra

·       Working knowledge of networking, switches and routers

·       Experience of virtualization technologies such as VMWare, Xen or KVM

Desired Skills

·       Prior experience supporting mission critical 24/7/365 global services and network operations as a Level Three Engineer

·       Good at multitasking

·       Experience with multiple distributions (Red Hat, Ubuntu, etc), networking (bonding, bridging, iptables, vlans, OVS, etc), virtualization (KVM, libvirt, etc)

·       Continuous Integration experience using Go, Jenkins, or Electric Commander

·       Entrepreneurship — think like a start-up

·       Previous experience as a Developer

·       Alerts experience using Sensu (or Nagios) - dashboards that provide a single, unified view for globally distributed infrastructure and engineering team

·       ElasticSearch, for deep search and data analytics

·       LogStash, for centralized logging, log enrichment, and parsing

·       Kibana, for data visualization

·       CI/CD experience (Jenkins, Stackstorm)

·       Solid understanding of video technologies such as encoding, ABR, DRM, VoD, Conditional Access, DVB, MPEG, OTT

About Cisco

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.

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