Engagement Manager

  • Location:
    Guangzhou, Guangdong, China
  • Area of Interest
    Professional Services
  • Job Type
  • Technology Interest
  • Job Id

What You'll Do

This role is to drive Cisco Services business strategic growth by focusing on strategic services deals and pursuing digital transformation solutions in a specific market like Smart City, Cloud, Software, Services, etc. This is a customer facing business development and project management role aimed at identifying business opportunities at mid-long term time frame, through leading & engaging key stake holders to interpret &
advise customer business needs into IT solutions, with focus on Services. This person has a long term view of the managing services opportunity and as a delivery team member also a focus on ensuring project success and customer satisfaction.

 Roles and Responsibilities include:

• Responsible for the support and delivery of Services engagements to our major accounts;
• Performs project management, architectural design and integration for complex solution;
• Assists customer with strategic direction, technology selection, implementation and rollout of ICT solution;
• Identify & document design/architecture best practices for global adoption;
• Work as virtual team member to provides backup support on other services engagements;
• Leverage and generate applicable technical/project management “best practices” white papers within virtual team;
• Provide training and support to sales and business partners as well as real-time escalation response for support issues;
• Lead technical design/architecture reviews with responsibility for managing regional services projects.

 Who You'll Work With

Cisco Advanced Services provides our customers access to talented Cisco business consultants, engineers, and solution architects. Through our portfolio of business and technology solutions, Advanced Services helps customers achieve successful business outcomes. We help you develop transformative ideas, propel innovation, and fuel collaboration.

Who You Are
Related Business/Technical Knowledge, Skills and Expertise:
• Minimum of 5-10 years of experience in project management with MSP certification
• Track record of successful managing large scale services projects;
• Clearly understand the solution selling approach and must be comfortable to work in a matrix environment;
• Demonstrated track record of building businesses in China markets;
• Is result-orientated but is collaborative in management style;
• Excellent communication and presentation skills;
• Familiarity with technology products and solutions will be an advantage;
• Language: Chinese Putonghua is a must, English and Cantonese will be an advantage.
• Educational Qualifications: Undergraduate degree in a technology or business field required and MBA preferred;
• Primary work location in Guangzhou or South China preferred.

 Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

 We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

 We Are Cisco.

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