Manger, Technical Operation Manager

  • Location:
    Shenzhen, Guangdong, China
  • Area of Interest
    Supply Chain
  • Job Type
  • Technology Interest
  • Job Id

Manger, Technical Operation Manager (TOM) Work Location: Shenzhen/Hong Kong   Manger, Technical Operation Manager (TOM)  Who You'll Work With  The Technical Operation Manager is the primary technical interface to the Manufacturing Partner site and is accountable for driving both Operational Excellence (Delivery, Quality, and Cost) and Factory Excellence (capability, efficiency, and security / sustainability). This position leads a team of Test Development Engineers, Electrical and Mechanical Manufacturing Engineers to drive product quality in the factory; the TOM reports to the Director of China Manufacturing Operations.    What You'll Do  *	Accountable for driving manufacturing execution excellence and customer experience through operational performance on delivery, quality, cost and transformation *	Ensure the EMS Partners sites have a best in class Quality Management System (QMS) deployed throughout their operation  *	Builds strong organization with leadership bench strength, capabilities for the future, engagement and Cisco culture *	Leads a team of ~10 people which consists of Test Development Engineers, Electrical and Mechanical Manufacturing Engineers. *	Partners with various cross-functional organizations including Product Operations, GSM, GP&F T&Q , etc., to drive business success *	Supervise operational excellence metrics ETE Yield, OTS / OTD, CT2R, NMS budget, etc. and accountable for associated business results *	Accountable to solve any factory related quality issues and to manage line alert and line stop situation.  *	Drive cycle time reduction, test optimizations, and quality improvement to meet and improve cost and product lead time *	Responsible for all Quality and Technical audit with the EMS Partners factories *	Focus on Supply Chain innovation through process and tool reengineering and implementation *	Support the enable of new manufacturing node from the manufacturing and test perspective.    Who You Are *	10+ years of Supply Chain Operations experience in manufacturing / process / test engineering. *	Strong knowledge / experience technical operations and factory management *	Holds a Engineering degree in Electrical, Industrial, or Mechanical *	Past people management experiences are desired *	Ability to operate in a global x-functional environment, sometimes ambiguity and uncertainty, with both Western and Eastern cultures *	Ability to develop and execute short-, and long-term strategies, with good balance between today's business results and tomorrow's potential *	Outstanding communication skills with ability to influence both internally and externally *	Ability to interact effectively with different levels of stakeholders, both internally and externally  *	Outstanding collaboration and leadership skills in all aspects of supply chain operations *	Ability to build, motivate, and nurture world-class team and well connected with global teams *	Solid English communication skills, and fluent Chinese   Why Cisco We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.   We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.   We Are Cisco.   *LI-APJ-MC1